What Notes Can Customers See?

Customers cannot see the notes that you put into Workhorse with the exception of on a Service Call where we have the "Reason for Service Call" and "Tech Notes / Invoice Notes"

• Related Articles

• How to get your AlarmBiller Information

  The first step is to log into AlarmBiller. You can do this by visiting the AlarmBiller website and entering your login credentials. If you do not have a login yet, you will need to create one first by contacting AlarmBiller. Once you are logged in, ...

• Why Are Taxes Incorrect on an Invoice?

  Why Are Taxes Incorrect on an Invoice? Occasionally, invoices in WorkHorse may show incorrect tax amounts. This typically happens due to tax configuration settings at the state, company, site, or product level. Understanding these settings helps ...